Students' Seminar
Spring Semester, 2010
Syllabus (Hebrew) (PDF-11.5MB)
Lectures
1. Data-Based Service Engineering (Science, Management) in Call Centers, Hospitals…
Mandelbaum A. (PDF-11.5MB)
Guests Lectures
2. Emergency-Departments Simulation in Support of Service-Engineering: Staffing Over Varying Horizons
Student:
3. Patient Flow Monitoring and Control within Emergency Department
Student: Boaz Carmeli (IBM) (PDF-2.89MB)
Students Lectures
4. Decision Supported System of Managing Multi-Casualties Event
Students: Abir Koren, Avi Yongelson, Yebgeni Stiro and Tal Shevpal. Lecture: (PPT-3.1MB) Project: (PDF-3.8MB)
5. Patients Fair Routing: Maternity Wards at Rambam
Students: Michal Gulgulorski, Noa David, Alon Dorban and Ori Plonsky. Lecture: (PPT-403KB) Project: (PDF-3MB)
6. Bank’s Call Center: Performance measures and Revenue Relating Model
Students: Ravid Paldi, Adi Suzan, Arnon Hecht,
Maayan Solomon, Avrahami Israel. Lecture: (PPT-1.14MB)
Project: (PDF-4.73MB)